Privacy Policy

Last updated: March 28, 2026

1. Introduction

Nexus Creators ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at creators.nexus and our related services (collectively, the "Services").

2. Information We Collect

We may collect the following types of information:

2.1 Information You Provide

• Account information (name, email address, organization details)
• Content you submit for management and distribution
• Communications with us (support requests, feedback)

2.2 Information from Platform Integrations

When you connect your social media accounts, we may access data through the following APIs in accordance with each platform's policies:

• Instagram Graph API (Meta Platform): Profile information, media content, engagement metrics, follower counts, insights data, and publishing capabilities. Data is used solely for content management, analytics, and publishing on your behalf.
• TikTok Content Posting API: Profile information, video content metadata, engagement metrics, and publishing capabilities. Data is used for content management and cross-platform distribution.
• YouTube Data API: Channel information, video metadata, analytics data, and upload capabilities. Data is used for content management, performance tracking, and publishing.
• X (Twitter) API: Profile information, post content, engagement metrics, and publishing capabilities.

2.3 Automatically Collected Information

• Device and browser information (IP address, browser type, operating system)
• Usage data (pages visited, features used, timestamps)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our Services
• Manage and publish content across social media platforms on your behalf
• Generate analytics and performance reports for your creator accounts
• Communicate with you about your account and our Services
• Ensure compliance with platform policies and applicable laws
• Detect and prevent fraud, abuse, or security incidents

4. Data Sharing and Disclosure

We may share your information with:

• Social media platforms: To publish content and manage accounts on your behalf, as authorized by you
• Service providers: Third-party vendors who assist in operating our Services (hosting, analytics, content delivery)
• Legal requirements: When required by law, regulation, legal process, or governmental request
• Business transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties. We do not use platform API data for advertising, market research, or any purpose unrelated to the Services.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Social media API data is retained only as long as your account is active and connected, and is deleted within 30 days of account disconnection or upon your request.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, and regular security assessments.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time
• Disconnect your social media accounts from our Services at any time

To exercise these rights, contact us at privacy@creators.nexus.

8. Third-Party Platform Policies

Our use of data obtained through third-party platform APIs complies with each platform's developer policies:

• Meta Platform Terms: We comply with the Meta Platform Terms and Developer Policies, including the Instagram Graph API Terms of Use. We do not store Instagram data beyond what is necessary for Service operation.
• TikTok Developer Terms:We comply with TikTok's Developer Terms of Service and Content Posting API guidelines.
• YouTube API Services Terms:Our use of YouTube API Services is subject to Google's Privacy Policy (https://policies.google.com/privacy). Users may revoke access via Google security settings (https://security.google.com/settings/security/permissions).

9. Children's Privacy

Our Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date. Your continued use of the Services after changes constitutes acceptance of the revised policy.

12. Data Deletion

You may request deletion of your data at any time by contacting us at privacy@creators.nexus. Upon receiving a verified deletion request, we will delete your personal data and any data obtained through platform API integrations within 30 days, unless retention is required by law.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Nexus Creators
Email: privacy@creators.nexus
Website: creators.nexus